Frequently Asked Questions

How do I book a taxi with Sidhu Travel Company?

You can book by calling or sending a WhatsApp message to 70874-06571 with your trip details: pickup location, drop location, travel date and time, number of passengers and the vehicle you prefer. The office confirms the fare and the booking is held once the advance is paid.

What payment methods are accepted?

Sidhu Travel Company accepts UPI, bank transfer (NEFT, IMPS or RTGS) and cash. The bank and UPI details are shared at the time of booking confirmation.

Is advance payment required?

Yes. An advance confirms the booking. For a tour package it is 20% on confirmation; for a one-way booking it is ₹500 up to ₹5,000, ₹1,000 between ₹5,001 and ₹10,000, and 20% above ₹10,000.

Are toll charges included in the fare?

It depends on the quotation. On a tour package or lump-sum booking, toll, state tax, parking, fuel and the driver allowance are included. On a kilometre-basis booking, toll, state tax and parking are extra as applicable.

Can I cancel my booking?

Yes, as per the cancellation policy: a full refund of the advance 7 days or more before travel, 50% between 3 and 6 days before, and no refund within 48 hours, on the day of travel, or for a no-show. Please inform any cancellation by call or WhatsApp.

How are taxi fares calculated?

Fares are based on the route, the trip duration, the vehicle type and the applicable charges. Popular routes have a fixed fare per vehicle; other trips are quoted on a kilometre basis (base fare plus a per-kilometre rate) or as a package. Himachal and other hill trips are quoted on a package basis only.

Is the driver allowance included?

On a tour package or lump-sum booking the driver allowance and lodging are included. On a kilometre-basis booking a driver allowance of ₹300 per night applies if the duty continues after 9 PM. Your quotation states what is included.

Does Sidhu Travel Company provide airport pickup and drop?

Yes. Airport pickup and drop is available at Chandigarh and Delhi airports. Parking charges at the airport are extra as applicable.

Is GST applicable?

GST is charged at 5% on the booking amount only if a GST invoice is required. Please request the invoice at the time of booking and share the billing details and GSTIN if applicable.

When will I receive the driver's details?

The driver's name and number and the vehicle number are shared before the scheduled pickup time, on WhatsApp.

Can I change my itinerary after booking?

Yes, subject to vehicle availability. Additional charges may apply for extra distance or extra days.

Who should I contact during the trip?

Call the office on 70874-06571 or 77078-22378. The company helpline 98155-21073 is also printed on the driver's details message, and 62839-13259 is available for emergencies.

Contact Sidhu Travel Company